Mr. Thompson has been deeply involved in intelligence, security, and crisis management since 2006. Ross has a proven operational background, having led teams to accomplish highly sensitive international intelligence collection and personnel recovery operations for both US government and private sector entities.

He held senior management roles at leading global crisis response, evacuation and specialty risk firms prior to founding several of his own high-growth companies. Ross has a passion for innovating in the crisis response and insurance sectors and his expertise is frequently featured in such media outlets as the New York Times, Wall Street Journal, CNBC, CNN and Bloomberg.

Mr. Garlinghouse has built his career in operations and logistics. He has extensive experience with commercial clients and in the US intelligence community.

Graham has led global teams in diverse and high-pressure situations. Prior to Covac Global, Graham worked as a consultant with the Fortune 100 leading corporate operation redesigns and improving internal processes. Within Covac Global, he is responsible for growth, controls, and operations.

Dr. Marc Burdick oversees and advises medical operations for Covac Global. In addition to this role, Dr. Burdick is the Chief of Emergency Services and Medical Director for a premier emergency department in Seattle, Washington.

He is a Board-Certified Emergency Physician and has actively practiced emergency medicine in Seattle for the past 11 years.

Dr. Burdick provides direct medical care, COVID 19 management, telemedical support, in addition to medical and security risk analysis. He helps manage complex medical planning and evacuation services to his clients globally on both a private and corporate level. Dr. Burdick has extensive expertise in maritime and aerospace medicine where he is a medical director and advisor for multiple entities during this past decade.

Dr. Burdick has traveled and practiced emergency medicine extensively throughout the world and has been a physician on multiple high-profile expeditions.

Dr. Ben Harrison oversees medical direction and worldwide risk advisory for Covac Global. Dr. Harrison is a Board-Certified, full-time practicing emergency physician and EMS Base Station Director.

A retired Army Colonel, he has over 25 years of active civilian and military emergency medicine experience across the U.S.

During his 15-year tenure as an emergency medicine residency director, Dr. Harrison authored numerous publications, reviewed multiple emergency medicine journals, and lectured nationally at emergency medicine conferences to include several Advanced Wilderness Medicine courses. Some other of his leadership roles include Iraqi Theatre Emergency Medicine Consultant to the Surgeon General and Chief of Emergency Services with the 28th Combat Support Hospital, Ibn Sina (“Baghdad ER”), the busiest military trauma center in the world at the time.

Dr. Harrison provides medical direction and training for executive protection services at a corporate level. Ben provides medical consulting to global clients that include a wide variety of services, ranging from COVID 19 guidance to medical training and risk analysis for private and corporate organizations. In his role as medical director and consultant, he has coordinated and assisted with complex medical evacuations across the world.

As a business development leader and international risk intelligence and security practitioner, Jim has worked extensively in the global security and crisis response market for the past decade. Jim’s core competencies and areas of focus are centered around travel risk management and crisis response, with an emphasis on kidnap for ransom and extortion response, political risks, and natural and man-made disasters.

Prior to entering the global risk and security space, Jim spent over a decade in high-level sales, business development, and strategic account management, where he traveled extensively in support of business and client needs. Jim is a 28-year veteran of the United States Marine Corps, where he earned the rank of Lieutenant Colonel. His assignments included serving as a legal advisor for a counter-terrorism task force operating in Afghanistan and other locations, Chief of Iraqi Army Operations for the Iraq Assistance Group at Camp Victory, Iraq, and as Officer-in-Charge of the Phoenix Academy in Taji, Iraq. Finally, before retiring in 2013, he was the executive officer of a marine support squadron with over 600 marines and sailors supporting combat operations globally. Jim is a graduate of the University of Massachusetts Amherst, Naval Justice School, and Marine Corps University Command & Staff College. He earned his J.D. from New England Law, Boston. He remains active in the Overseas Security Advisory Council (OSAC), the Global Business Travel Association (GBTA), the Risk Insurance Management Society (RIMS), the American Society for Industrial Security (ASIS), and other industry-specific organizations.

Todd Newmark brings nearly 20 years of award-winning sales management experience. He specializes in leading the sales efforts and is passionate about uncovering and addressing unmet customer needs and cultivating long lasting client relationships. Prior to Covac Global, Todd worked in an assortment of industries.

He performed comprehensive presentations and training sessions to travel agencies and tour operators. Todd delivered, grew and analyzed sales against goals for tour operators and travel agencies in the North America and the Caribbean markets. He helped launch an aggregator site by overseeing all sales efforts and created brand awareness. Todd received a top sales agent award for securing high-rated Fortune 500 business.

Todd graduated with a Bachelor of Science Degree from Indiana State University. He holds licenses in Property and Casualty and Life Accidental and Health. Todd is inspired daily by his wife and their two daughters. In his free time, Todd likes to hike, fish, watch Cardinals baseball, travel, attend and coach his kids’ sporting events. He is also an accomplished writer, as he has co-written two baseball books.

Claudia Carfi worked for an assistance company providing expert support for international travelers prior to joining Covac Global. She is an experienced International Network Manager with a demonstrated history of working in the security, risk management and investigations industry. During the past 7 years she has helped her team accomplishing medical and political evacuations worldwide.

She previously worked as International Cooperation Officer for an NGO in Peru implementing programs that provide micro-finance, sustainable local development, prevention of violence and women empowerment

She graduated with a bachelor and a master’s degree in International Relations and Politics. Claudia speaks Italian, French, Spanish, English and she is currently learning Portuguese, her next objective is to learn Arabic. Being Italian, she loves food and fashion, she would never give up a pizza and a Dolce & Gabbana dress!

Bernie Verwiel is a seasoned sales and marketing executive who brings a variety of account development, management, and retention skills to the team. Bernie has a proven ability to develop, foster, and maintain long lasting relationships while exceeding a variety of objectives through his pragmatic, personable approach – he excels at finding workable strategies that create solutions for his clients.

Prior to Covac Global, Bernie initiated and assisted a team of dedicated communication experts to deliver high level meetings & events for Fortune 500 and Fortune 1000 companies through researched and customized planning solutions.

Bernie is an avid reader and longtime history buff. He lives in a Northside neighborhood of Chicago with his family. You can see Bernie and experience his deep knowledge and genuine love for the city when he occasionally acts as a tour guide of the Windy City.

Gary Russell understands how to get things done. He brings his unique talents to the team to help our members. As a member of U.S. Air Force Special Warfare since 2009, Gary has a decorated background in tactical and strategic operations. He has led teams all over the world to conduct highly sensitive missions in support of multiple theatres. He brings to the team, a unique perspective of the medical evacuation process, where he has personally directed multiple emergency medical evacuations in austere environments.

In his free time, Gary likes to hunt, fish, travel, read, and work on his property in central Indiana where he lives with his three kids. He is a volunteer for Big Brothers Big Sisters of America, and coaches youth football and basketball in his spare time. Go Colts!

David Lloyd specializes in finding solutions to your travel needs. He brings his experience as a contractor for the U.S. Department of State and the U.S. Agency for International Development (USAID) organizing diplomatic and global development projects in challenging environments. He is passionate about simplifying complex logistical problems to give you peace of mind while you travel in these unprecedented times.

David holds a bachelor’s degree in political science from Pepperdine University in California.

Marietta Wickham has multiple roles within Covac Global. She works alongside Jim Chiacchia on the Strategic Development team, working with corporate clients to provide tailored solutions for business travel. Marietta also works with Claudia Carfi on the Member Services team providing excellent customer service and managing Covac Global’s social media. Marietta has multiple years of experience in customer service and sales within various industries including healthcare and retail. Marietta graduated Summa Cum Laude from the University of South Carolina. She earned a Bachelor of Science degree in Retail Management and a minor in Spanish

Outside of work, Marietta enjoys spending time with her family and friends, playing tennis, trying new restaurants, traveling, and cheering on the Gamecocks!

Jack Cloonan is a 27- year veteran of the Federal Bureau of Investigation. During his career, Cloonan was assigned to the New York Field Office (NYO) and he handled numerous investigations involving Organized Crime, Foreign Counter- Intelligence, and Counter-Terrorism.

He was the recipient of numerous commendations for his investigative skills, including the U. S. Attorney General’s Award for Counter-Terrorism. Since retiring from the FBI in 2002, Cloonan has been an on-air commentator for ABC News, France 24, the Canadian Broadcasting Network, CNN and the BBC. In addition, he was the President of Clayton Consultants and the Head of Special Risks for both Red24, PLC and WorldAware which are global risk management companies. Cloonan has supervised 200 confirmed kidnap for ransom cases around the world.